Why choose Tech River as your
IT SERVICE PARTNER?

Choosing the right partner to manage your IT is a critical step to your success.

Let’s Connect – Schedule a Video Chat!

Why choose Tech River as your IT SERVICE PARTNER?

At Tech River, we handle the essential tasks like network security, data backups, and system monitoring to keep your business running smoothly.

We’re also here for the everyday challenges, like forgotten passwords, printer issues, and software glitches. Whether the issue is big or small, we make sure your technology works!

Let’s Connect – Schedule a Video Chat!

What Drives Tech River?

We value relationships with our partners over the bottom line.

When we begin our discovery with a new client, the initial conversations are not about trying to figure out what we can sell you. Instead, the conversations are an effort to determine if we are the right partners for you and how much value we can provide to your mission. Many IT service providers only operate at the break/fix level. They will fix problems as they arise and then move on to the next customer. This may work for some, but we go further, much further. We regularly meet with our clients to learn about their challenges, goals, and future plans for the business. We then design technology plans and systems that support and drive these goals.

What makes you different than other IT providers?

Proactive Approach to Support

We provide hassle-free optimization and timely assistance for devices. This ensures smooth performance while addressing potential issues before they become problems.

Dedicated IT Resource

We assign an IT consultant to each customer to ensure a symbiotic relationship between IT and Business. No salespeople.

Strategic Guidance

We actively collaborate with you to gain a deep understanding of your business needs. We make recommendations based on your best interest, not our bottom line.

Proven Processes

We automate new user setups and computer deployments so we can focus on providing each new hire a one-to-one IT onboarding so they can be productive the day they start.

No Surprises

We provide a fixed cost approach to IT based on your users and devices. Planning to add staff? You will know exactly how that will impact your IT budget.

Hardware Procurement

From a new laptop to a new Firewall, we can help manage the purchasing of your hardware. You will typically find our pricing to be less than what you could purchase it for direct. We pass on our direct pricing to our clients with a minimal markup. We don’t see this as an opportunity to increase our revenue, but to make sure you have the right hardware for your needs.

Employee Training

We provide your employees with both Cybersecurity Awareness Training (ongoing phishing email tests and monthly topics with a video and quiz) along with access to on-demand O365 training from a library of over 1,000 classes.

Clear Communication, No Tech Jargon

Our technical staff do not just have a lot of technical knowledge. We make a point of hiring people with a personality. They will talk to you in terms that are clear and easy to understand. This helps your staff feel comfortable approaching us when they have an issue, they will not feel like they are being talked down to when they need help.

An IT Partner, Not Just a Provider

Our clients tell us they feel like they have a technology partner, not just a provider. When you feel confident in knowing that you have a partner looking out for your best interest, this allows you to let us focus on technology while you focus on your business.

Let’s Connect – Schedule a Video Chat!

What makes you different than other IT providers?

An IT Partner, Not Just a Provider

Clear Communication, No Tech Jargon

Employee Training

Hardware Procurement

No Surprises

We provide a fixed cost approach to IT based on your users and devices. Planning to add staff? You will know exactly how that will impact your IT budget.

Proven Processes

We automate new user setups and computer deployments so we can focus on providing each new hire a one-to-one IT onboarding so they can be productive the day they start.

Strategic Guidance

We actively collaborate with you to gain a deep understanding of your business needs. We make recommendations based on your best interest, not our bottom line.

Dedicated IT Resource

We assign an IT consultant to each customer to ensure a symbiotic relationship between IT and Business. No salespeople.

Proactive Approach to Support

We provide hassle-free optimization and timely assistance for devices. This ensures smooth performance while addressing potential issues before they become problems.

A WORD FROM OUR RAVING FANS

In the start-up company environment, things move fast, so you need an IT partner who understands and embraces those requirements. Corey and the team at Tech River take the time to deeply understand our company needs and respond with timely solutions to easy or complex problems. Their work on our website is top-notch for innovation and problem-solving.

Kathy Leith, VentureMed Group

A WORD FROM OUR RAVING FANS

Our calls, emails, and texts are always responded to in a timely manner and answered with professionalism across the board, from the President of the company to the part-time employee.

Lisa Loge, Tapestry Management